ORWO North America takes your privacy seriously, and we want you to know how we collect, use, and share and protect your information.
What information we collect
How we use that information
How we may share that information
How we protect your information
Your choices regarding your personal information
This Policy applies to orwona.com. We may post additional information if more details are needed to explain our privacy practices.
INFORMATION WE COLLECT
Information You Give Us, We receive and may store any information you enter on our websites. For example, we collect information from you when you place an order, create an account, call us with a question, create a Wish List, write a review, or use any of our services.
The information we may collect from you includes things like:
Your mailing address
Your e-mail address
Your phone number
Your credit card number and other payment information
Your driver's license number
Credit application information, such as your Social Security Number
Demographic and lifestyle information, such as age, personal interests and product preferences
It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family Pickup person.
Information From Other Sources, We may also receive information about you from other sources, including third parties that help us update, expand and analyze our records and identify new customers.
One type of cookie may allow us to identify you and to link your activities on our websites to your interactions with us. In combination with other information we collect, this cookie may facilitate the tailoring of advertisements and offers to you, sometimes in connection with interest-based advertising.
To help us understand and enhance our interactions with visitors to our websites, we may permit web analytics providers to collect information on our websites using automated tools like cookies or web beacons. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.
Public Forums Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas might be read, collected, and used by others who access them.
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect for things like:
Fulfilling orders and requests for products, services or information
Processing returns, exchanges and layaway requests
Tracking and confirming online orders
Marketing and advertising products and services
Conducting research and analysis
Establishing and managing your account with us
Communicating things like special events, sweepstakes, promotions and surveys
Identifying you on our websites and tailoring advertisements and offers to you (both on our websites and on other websites) based on your interactions with us on online
Facilitating interactions with ORWO North America and others, such as enabling you to email a link to a friend
Operating, evaluating and improving our business
Data Retention, We will retain your information for as long as your account is active or as needed to provide your services, comply with our legal obligations, resolve disputes, and enforce our agreements.
HOW WE SHARE THE INFORMATION WE COLLECT
ORWO North America does not sell, rent or trade your personal information to third parties.
We may share your information with third parties to perform services on our behalf such as:
Sending ORWO North America marketing communications
Fulfilling subscription services
Conducting research and analysis
Applying for credit cards & processing credit card payments
Providing chat functions
Sometimes we may be required to share personal information in response to a regulation, court order or subpoena. We may also share information when we believe it's necessary to comply with the law. We also may share information to respond to a government request or when we believe disclosure is necessary or appropriate to protect the rights, property or safety of ORWO North America, our customers, or others; to prevent harm or loss; or in connection with an investigation of suspected or actual unlawful activity.
We may also share personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
We may share personal information in connection with financial products or services related to our business such as private label credit cards. We also may share personal information in connection with co-branded product or service offerings. For example, we may share your personal information with our banking partners that issue the card.
HOW WE PROTECT THE INFORMATION WE COLLECT
Whether you are shopping online or on the phone, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. ORWO North America cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
We use a variety of information security measures to protect your online transactions with us. ORWO North America Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our Web site such as ordering information including your name, address and credit card number. Information you provide to us.
YOUR CHOICES REGARDING THE INFORMATION WE COLLECT
You may choose to:
Stop receiving marketing or promotional e-mails, direct mail, phone and mobile marketing communications
Update and correct your personal information
Cancel your account or request that we no longer use your information to provide you services
Request removal of your personal information
We might use third-party advertising companies to display ads when you visit our websites or other sites on the Internet. These companies may collect information about your visits to this and other websites. We may also share personal information with these companies. In either case, the purpose is to provide ads about products and services that may be of interest to you.
PROTECTING CHILDREN'S PRIVACY
We are committed to protecting children's privacy on the Internet and we do not knowingly collect personal information from children under the age of 13.
LINKS TO OTHER WEBSITES